We're Up Front Auto — a family-run shop Thunder Bay drivers actually drive across town for. No upsells, no surprises: just real diagnostics, expert repairs, and honest answers. Our family built this shop on one rule — tell you the truth before we pick up a wrench.
From oil changes to safety inspections, brakes to electrical — every job is done by certified technicians and signed off personally. If we don't think you need it, we'll tell you.
Certified technicians, fully insured, vehicle safety inspections done in-house.
Quote first, work after. You hear from us before any extra wrench gets turned.
Most repairs done same day, so you're not stuck waiting around longer than you have to.
A family-run shop that's kept Thunder Bay drivers on the road for 10+ years.
Everything your vehicle needs, under one roof, from a team that's been doing this the right way for years. Domestic, import, truck, SUV — we work on them all.
Pads, rotors, calipers, lines, hardware. We diagnose first, replace only what's worn — and we'll show you the old parts.
Conventional, synthetic blend, full synthetic, high-mileage. Includes a multi-point inspection on every visit.
Eats tires, ruins fuel economy. We straighten you out — 2-wheel and 4-wheel alignments to factory spec.
Check engine light on? We run real diagnostics on real equipment, then tell you what it actually means.
Install, mount, balance, rotate, repair, store. Honest recommendations for Thunder Bay winters.
MTO-style safety certificates for resale, ownership transfer, or peace of mind before a long trip.
Recharge, leak detection, full HVAC repair. Stay cool in July, stay alive in February.
Get ahead of the seasons. Tire swap, fluid checks, battery test, undercarriage inspection.
Up Front Auto sits at 112 Front Street — directly behind the Shell gas station on Cumberland — and it's the shop locals quietly tell their friends about. We're a family-run shop that's served Thunder Bay for 10+ years, built around one promise that became the name itself: be up front.
That means real diagnostics before quotes. It means showing you the worn part, not just charging for it. It means telling you when a repair can wait — even if that means less work on the invoice today. The 110+ five-star Google reviews didn't happen by accident.
"Very genuine, trustworthy, upfront and comparably priced with other shops. Small business that takes care of you."
Most jobs are same-day. Here's exactly what happens between the phone call and the handshake at the front desk.
Tell us what the car's doing. We'll book you in — usually within a day or two.
No guessing. We confirm the actual problem before we quote a price.
You hear the price before the wrench turns. Approve it, or don't — your call.
Certified work, parts you can verify, and we stand behind it. You drive away knowing it's fixed.
110+ verified Google reviews. 100% recommendation rate on Facebook. Here's what real customers say — in their own words.
"The service, quality in the work, and overall experience with this place is incomparable. Highly recommend this shop. Fair prices for exceptional work!"
"Love these guys! They really are upfront."
"Top notch service."
"Very genuine, trustworthy, upfront and comparably priced with other shops. Small business that takes care of you."
"Awesome service and very nice and friendly to get along with. I will definitely be returning."
"Great service — above and beyond. Hard to find a good honest mechanic. This is one of them."
"The service, quality in the work, and overall experience with this place is incomparable. Highly recommend this shop. Fair prices for exceptional work!"
"Love these guys! They really are upfront."
"Top notch service."
"Very genuine, trustworthy, upfront and comparably priced with other shops. Small business that takes care of you."
"Awesome service and very nice and friendly to get along with. I will definitely be returning."
"Great service — above and beyond. Hard to find a good honest mechanic. This is one of them."
Right off Cumberland at Front & McIntyre. If you've passed the Shell station, you've gone too far — we're directly behind it.
Pick up the phone, tell us what you're hearing, smelling, or seeing — we'll do the rest. Honest assessment, fair price, work done right.